Privacy policy

1.1. This Privacy Policy is an integral part of the User Agreement https://lalafo.rs/ .

1.2. This Privacy Policy establishes the procedure for obtaining, storing, processing, using, disclosing and protecting the User's personal data.

1.3. The Personal Database of Users is located at the address of the Administration.

1.4. The Administration of YALLA CLASSIFIEDS OÜ Limited Liability Company is the  Administrator of the Personal Database.

1.5. When filling out the form for publishing an advertisement or when registering a User on the Service, or when subscribing to a newsletter, as well as in other cases of using the Service, the User provides the Administration with personal information and personal data. The collection of information can also be carried out by conducting surveys of the Service Users. Participation in surveys of Users is carried out with the consent of the Users.

1.6. The User independently and voluntarily decides to provide the Service with personal data about himself and any other information, and hereby declares his consent to the processing by the Administration of such personal data and information, their transfer for processing to other Users and / or third parties acting on behalf of the Administration.

1.7. The processing of personal data means any action or set of actions, such as the collection, registration, accumulation, storage, adaptation, modification, renewal, use and distribution (distribution, sale, transfer, including abroad) and destruction of personal data, including using (automated) information systems.

1.8. The purposes of processing personal data, among other things, include:

1.8.1. obtaining statistical and analytical data to improve the functioning of the Service, its services and services provided;

1.8.2. expanding the range of services provided;

1.8.3. receiving informational (notification of new opportunities, promotions and other news) or advertising messages of the Service or third parties;

1.8.4. prevention or suppression of illegal or unauthorized actions of Users or third parties;

1.8.5. ensuring compliance with the requirements of the current legislation.

1.8.6. to manage Users’ accounts and provide support to them. The Service uses the User information to solve technical problems, respond to User requests for help, analyse information about technical failures, as well as to fix problems on the Service and improve services of the Service.

1.8.7. to develop, display, send and track content and advertising tailored to the interests of Users in relation to the Service. The Service uses contact information and information about how Users use the Service to send notifications that may be of particular interest to Users. These notifications are aimed at encouraging engagement and maximizing the benefits Users receive from the Service, including information about new features, newsletters, and events that may be of potential interest to Users. The Service also informs Users about new product offers, promotions and contests. The Service may communicate with Users by e-mail, mail, phone and / or through mobile devices. The User can control these notifications and has the right to withdraw his consent at any time.

1.8.8. to comply with the requirements of legislation, regulatory authorities and law enforcement agencies and protect the legitimate interests and rights of the Service. The Service cooperates with representatives of law enforcement agencies, as well as with individuals to ensure compliance with the law. The Service must disclose any information about Users in accordance with the requirements of the law, if it is necessary to protect the legitimate rights and interests of the Service and / or the legitimate rights and interests of third parties or to prevent or suppress illegal activities.

The Service also uses the information to limit or prevent various forms of service abuse, such as fraud, spamming, and other unauthorized activities that breach the User Agreement.

If required by law, the Service may use the information in connection with legal and audit activities, for example, for the purpose of acquiring, merging or selling its business.

To the extent permitted by law, the Service will take reasonable steps to notify Users of the provision of personal information to third parties.

1.8.9. Website analytics. The Service uses several web analytics tools (or tracking tools) provided by third party service providers such as Google Analytics to collect information about how Users interact with the Service. The Service conducts research and analysis of the Service use by the User or the interests of the User in products, services and content. The Service uses the information provided by these tools to improve the Services and to detect and analyse errors. The tools of such service providers use cookies on users' browsers. Cookies cannot be used by anyone other than third party service providers. The information collected by cookies may be transferred to and stored on servers in a country other than the User's country. The information collected is used and shared by these service providers in accordance with their individual privacy policies. Users can freely consent to the collection and processing of data generated by cookies in connection with the use of the web service.

1.8.10. Running contests or surveys. The Service uses the information collected through these methods, for example, to improve services.

1.9. The Service collects the following information about Users:

1.9.1.  personal (private) information that the User enters, shows or otherwise discloses to the Administration when using the Service. Such information may include, in particular (but not limited to), the User's first and last name (description), email address and password, phone number, User's location, and address. If the User logs in through a social network profile, the Service may also collect information posted in the profile of such social network. The User is responsible for the information provided by him, while the Service provides a channel for the dissemination and publication of the User's information on the Internet.

1.9.2. technical information automatically collected by the software of the Service during visits of Users.

1.9.3. when the User logs in using the profile of another web service (for example, Facebook, Google+, Vkontakte, odnoklassniki.ru, etc.), the Service may also collect information located in the corresponding profile of such web service that the User agreed to provide, including username, email address and profile-related information. The User consents to the transfer of the specified data to the Service. This permission can be revoked at any time by sending an appropriate request to the Service.

1.9.4. The Service may collect information about the physical location of the User's device. The location of an individual User may be determined using an IP address or geographic location information received from the User's device. The Service may use and store information about the User's location to provide functions and to improve and customize the Services, such as for internal analytics and performance monitoring, or to display content or provide suggestions related to the User's location.

1.9.5. data provided by the User in connection with his / her participation in contests and surveys conducted by the Service or other third parties at the request of the Service.

1.9.6. The Service receives information about Users and their actions from marketers, partners, researchers and other sources (including public databases). The Service may combine information received from the User with information received from other Users and third parties.

1.10. The Service, as well as the Administration, neither collect nor process data on racial or ethnic origin, nationality, political positions, religious beliefs and worldviews, membership in political parties and trade unions, criminal convictions, as well as data related to health, sexual inclinations, sexual life, biometric or genetic data.

1.11. The Service and the Administration do not transfer any personal or other data of the Users to third parties that are not related to the Service, unless the User has provided such permission, as well as in cases provided for by this Agreement or legislation.

1.12. The Administration may transfer certain anonymised information (data that does not allow identifying Users separately) to third-party service providers, trusted partners or authorized researchers in order to better understand which advertising or services may be of interest to Users, in order to fulfil this Agreement (provide services to Users), improve the overall quality and the effectiveness of the Service's services, or in order to ensure the contribution of the Service to scientific research, which, in the opinion of the Administration, can bring great social benefits. If this happens, the data that is transmitted is subject to this Privacy Policy, and the involved third parties do not have the right to use the information received except for the provision of services to the Administration.

The Service may transfer and disclose information about the User to third-party service providers that provide services for the Service, namely: website hosting, data analysis, provision of information technology and related infrastructure, delivery of email and messages (notifications), audit, services that assist the Service in providing customized advertising and service providers to manage the helpdesk, support data and CRM systems. These service providers assist the Service in providing services (for example, they may assist the Service in providing personalized advertising or may assist the Service in preventing, detecting, mitigating and investigating potentially illegal activities). These service providers will only have access to the information necessary to perform their respective functions. They are also required to abstain from disclosing or using the User's information for other purposes. In some cases, these service providers are not strictly required to provide services for the Service, but they help make the Service better. For example, the Service uses Google Analytics to monitor and analyse the use of the Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the advertisements of its own advertising network. The User may opt out of making their activity on the Service available to Google Analytics by setting their browser setting to opt out of Google Analytics. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from transmitting visit activity information to Google Analytics.

The Service also uses online advertising services to display Google AdSense and DoubleClick for Publishers ads. The User can find more information about Google's privacy policy at https://policies.google.com/privacy?hl=en

The customer confirms the provision of their personal data, familiarization with the list of data collected, the grounds and purposes for their collection and use, with the possible transfer of personal data to a third party, and is also informed about other possible use of personal data and gives their consent to the personal data collection, processing, storage and use.  

1.13. The Administration does not sell or lease information and personal data provided by Users in the process of using the Service.

1.14. In order to facilitate interaction between Users, the services imply limited access to the contact information of other Users. The right to use information provided by other Users is limited by the User Agreement.

1.15. The Service User undertakes not to use the data provided by another User without a written permission of such User or without confirming in any other way the right to use such information. All information received by the User about other Users in connection with the use of the Service can only be used to make and execute transactions in relation to the Goods. Thus, the User is not allowed to use the email address, as well as the phone number of another User, for the purposes of direct mail advertising or other mail undesirable.

1.16. The User of the Service has the opportunity to change, delete any time or otherwise edit personal and other data transmitted by him in the process of using the Service.

1.17. The User is responsible for the accuracy and correctness of any information and data provided by him.

1.18. If the User has logged in, registered and uses the Service using the OpenID service, the User can configure the order for the transfer and use of his data in the settings of such a service.

1.19. The Service and the Administration take all reasonable measures to protect the User's personal data from unauthorized access by third parties.

1.20. All personal data collected and processed by the Service is stored on one or more secure servers that cannot be accessed outside the corporate network. All employees of the Administration who perform functions with access to and use of personal and other information of Users have signed an Agreement on non-disclosure of information about Users to third parties.

2. Cookies, web beacons and similar technologies

2.1. The Service may use cookies, web beacons and other similar technologies to store information. These files are used to facilitate the use of the Service and its applications, to improve the quality of the Service's services (including security), as well as for advertising purposes.

2.2. Any information received by the Service from the User, as well as the placement of cookies on the User's browser, is carried out through notification and with the consent of the User. By continuing to use the Service, the User gives his permission to the Service to store cookies on the User's browser.

2.3. The Service uses cookies and similar technologies that remain on the User's device during the User's browser activity and cookies, as well as other similar technologies that remain on the User's device for a longer period. The User has the right to block, delete or disable such cookies and similar technologies if the User's device allows it.

2.3.1. Cookies - in computer terminology, a concept used to describe information in the form of text or binary data received from the Service, which the User stores on the browser, and then sent to the Service if the User of the Service revisits it. Thus, the Service identifies the User's browser during visits. Cookies facilitate the use of the Service by recording data necessary for logging in and collecting statistics. Cookies do not contain personal data.

2.3.2. Web beacons are small graphic images (also known as "dot markers" or "web beacons") that may be enabled on the Service, as well as its services, applications, messaging, and tools that usually work in conjunction with cookies, to identify the User.

2.3.3. Such technologies store information in a browser or device using local shared objects or local storage, such as "flash cookies", "HTML 5 cookies", and other web application methods. These technologies may work in all browsers of the User, and in some cases may not be completely controlled by the browser and may require control directly through the applications or devices installed by the User.

2.4. The Administration takes security measures to prevent unauthorized access to cookies and similar technologies. The User undertakes to take similar security measures. The Administration guarantees that only the Administration and/or authorized service providers of the Service have access to these cookies.

2.5. Service providers of the Service are companies that assist with various aspects of the Service. The Administration uses some authorized service providers to provide the User with the relevant services of the Service, as well as for other purposes directly related to the activities of the Service. Such service providers may also place cookies on the User's device through the services of the Service (third-party cookies). They may also collect other information, such as an IP address or other identifiers.

2.6. Any information that the Service collects and stores through the use of the technologies indicated above is used with the consent of the User.

2.7. The User can manage cookies in the browser or device settings. To refuse the collection and storage of information, one must check the box in the "Do not save cookies" item in the browser settings, and click on the "Clear cookies" button.

2.8. Technical information contained in the system, for example, IP-addresses, is used by the Service to maintain network equipment, as well as to summarize statistical and other information.

2.9. The Service saves the data of the User's last access to the system in order to ensure the high quality of the services provided, adapted to the User’s individual needs and interests.

3. Making changes to the privacy policy

3.1. The Administration may amend, delete or update the rules of the Privacy Policy.

3.2. If the User does not agree with the changes made, he is obliged to stop using the Service. If the User continues to use the Service, he agrees and accepts all changes and the new version of the Privacy Policy as a whole.